Avoid disrupting normal workflow with silent installation optionįor more information or to receive a quote for Plantronics Manager Pro, please contact your Authorized Plantronics Reseller.Access intuitive user features such as visible mute status, battery status, and mute control.Enable device-level call control with call answer/end, mute, and volume adjust with supported softphone and UC clients.Improve user performance and experience by ensuring compatibility between audio device firmware and softphone application.Identify compatibility conflicts between softphone and Plantronics Hub versions.View what softphone version is being used with Plantronics products across your organization.Generate inventory and usage reports for all audio devices in your organization.Conveniently troubleshoot and diagnose user issues from a remote location.Configure devices quickly and consistently, at a time that works best for managers and end users.Adjust and implement setting configurations to ensure a seamless end user experience while locking in regulatory compliance settings.Easily schedule and deploy device firmware upgrades.View a summary of all audio devices and Plantronics Hub software at a glance.SIMPLIFY ADMINISTRATION OF PLANTRONICS DEVICES Solution: Plantronics Manager Pro with Plantronics Hub for Windows/Mac IT needs to troubleshoot user issues from a remote location.IT wants to keep track of their audio device inventory.IT needs to push a firmware update to hundreds of users.IT wants to evaluate the effectiveness of their UC deployment, seeing which users are not using their headset.IT needs to modify audio device settings for hundreds of users to comply with company policy.Plantronics Hub for Windows/Mac is a client application that works with Plantronics Manager Pro and allows end users to control the settings on their Plantronics audio device within the parameters established by IT. Plantronics Manager Pro leverages a cloud-based architecture and offers reporting tools that provide new insights into your communications environment. NOTEDevice settings are also available in Plantronics Hub Desktop App. Plantronics Manager Pro is a web-based service that gives IT Managers easy-to-use tools to configure settings and update audio device software and firmware for end-users across the enterprise. DECT USB adapter 4 Charge stand 5 Fit and charge 6 Customise your headset 6 Charge your headset 6 Talk time 6 Headset battery status 6 Connect to PC 7. Plantronics Manager Pro and Plantronics Hub, both part of our Plantronics Spokes software offering, work together to give enterprises total control and flexibility over their Plantronics audio headsets and devices. Plantronics Manager Pro and Plantronics Hub offer a great solution.įrom Plantronics Manager Pro and Plantronics Hub data sheet: With that comes some challenges in the enterprise space for end-users and IT departments. If you use a Plantronics headset with the BT600 you will want to update both the BT600 and the headset.Many communications and collaboration platforms in the enterprise space requires the use of USB headsets and devices. ![]() To do so you'll need the headset plugged into the computer via USB. You'll want to see whatever device you want to be updated on the this screen. ![]() Open the application, and click the "Notifications" tab on the top of the window. Step 1ĭownload the Plantronics Hub here application (Compatible with Mac or Windows) Step 2 In addition to keeping your headset up to date, the Plantronics Hub will give you mute reminders, battery reminders and most importantly for certain phone system apps, the Plantronics Hub is required so you can answer/end calls away from the desk with your headset. Sometimes when the audio device hasn't been updated and it stops working, an update is the fix. When new updates are available, it's a smart idea to keep your Plantronics (Poly) device up to date at all times for the best performance. Why you should download the Plantronics Hub Change language option for your voice prompts.Device-level call control with call answer/end, mute, and volume adjust.
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